Terms & Conditions
1. Booking and Reservations:
a. All tour bookings are subject to availability.
b. Reservations can be made online, through authorized agents, or directly with the tour operator.
c. A non-refundable deposit may be required at the time of booking.
d. Full payment is typically due before the start of the tour.
2. Cancellations and Refunds:
a. Cancellation policies vary by tour and are typically outlined at the time of booking.
b. In case of a cancellation by the tour operator due to unforeseen circumstances, a full refund or rescheduled tour will be offered.
c. Participants are encouraged to purchase travel insurance to cover unforeseen cancellations.
3. Participation Requirements:
a. Participants must meet age, health, and fitness requirements as specified for each tour.
b. Participants may be required to sign a waiver of liability before joining the tour.
c. Any pre-existing medical conditions must be disclosed to the tour operator before booking.
4. Itinerary Changes:
a. The tour operator reserves the right to modify the itinerary due to weather, safety concerns, or unforeseen events. b. Participants will be notified of any significant changes as soon as possible.
5. Health and Safety:
a. Participants are responsible for their own health and safety during the tour.
b. All safety instructions provided by tour guides must be followed.
6. Equipment and Gear:
a. Participants may be required to provide their own personal gear and equipment.
b. Rental gear provided by the tour operator must be returned in good condition.
7. Insurance:
a. Participants are encouraged to have travel insurance covering medical emergencies, trip cancellations, and personal belongings.
b. The tour operator may have liability insurance, but it may not cover all circumstances.
8. Environmental Responsibility:
a. Participants must adhere to Leave No Trace principles and respect local wildlife and ecosystems.
b. Any waste generated during the tour must be disposed of properly.
9. Conduct:
a. Participants are expected to behave responsibly and respectfully toward other participants, guides, and local communities. b. Disruptive or inappropriate behavior may result in removal from the tour without a refund.
10. Complaints and Disputes:
a. Any complaints or disputes should be addressed with the tour operator during the tour.
b. If unresolved, complaints can be escalated to relevant authorities or industry associations.
By booking an tour with us, participants agree to these terms and conditions. It is important to thoroughly read and understand these terms before making a reservation.